Help Center

Everything you need to know to set up your Joyn account and start accepting enrollments.

Configure your organization profile, add locations, and invite your team.

Create classes and sessions to start accepting enrollments.

Common questions about how payments work on Joyn, Stripe fees, payouts, and your monthly subscription.

Learn about your Joyn subscription, how billing works, and where to find your invoices.

How to process refunds, issue credits, and handle cancellation requests from families.

Learn how to manage, transfer, and handle enrollment changes for your classes.

Track attendance, manage check-ins, and view participation history for your classes.

Use reports to track revenue, enrollment trends, attendance rates, and more.

Embed the Joyn booking widget on your website so families can browse and enroll directly.

Troubleshoot payment failures, card declines, and payout problems.

Resolve login problems, permission errors, and team member access issues.

Fix common issues with embedding and displaying the Joyn booking widget on your website.